Data safety

Only when you allow it, to answer something that depends on where you are, such as the weather or places near you. If you set a home location, it is stored to about a kilometre. Shared with the language model, and with the search, maps or weather service that answers it.

Only when you allow precise location, for the same answers, and during a trip you start, to guide you. Shared with the language model, and with the search, maps or weather service that answers it. During a trip, it goes only to our own routing service, and only if you leave the route.

Every account has one: you give it when you sign up with a phone number, and an account made with an email address starts with the part before the @. It names your workspace and lets your assistant address you, so it goes to language model providers.

If you sign up or sign in with one, or add one to your profile. Used for your account and to write to you about it.

The identifiers of your account and your workspace, which everything you keep with us is stored under.

If you sign in with one, or give the number your assistant answers. Shared with telephony carriers to route calls.

Your chats and call transcripts, and your assistant's replies. Shared with language model providers to generate the response. Some of these providers may also use what they receive to improve their own services, under their own terms. Unless your organisation turns model improvement off, also used to train our own language models.

Only the ones you choose to share with your assistant, in a chat or during a call. Shared with language model providers so your assistant can see them.

Your voice on calls, and the calls' recordings. Shared with speech recognition and voice providers to carry the conversation. Unless your organisation turns model improvement off, call recordings are also used to train our own speech recognition. You can type to your assistant instead of calling it.

Only the documents you choose to attach in a chat, such as a PDF, a Word, Excel or PowerPoint file, text, code or a zip file. Their text goes to language model providers so your assistant can read them. A file you attach but never send is deleted after 24 hours.

Only when you allow it, so your assistant knows who you mean when you name someone. Shared with language model providers when your assistant uses them, and, as hints, with the speech recognition provider on your calls.

Diagnosing failures and measuring latency; and the thumbs up or down you give a reply, which, unless your organisation turns model improvement off, may be used to improve our models.

What your assistant searches for on your behalf. Shared with the search service that answers it. Some of these providers may also use what they receive to improve their own services, under their own terms. Unless your organisation turns model improvement off, we may keep it to improve our models.

Your reminders and call-backs, and what your assistants remember about you, shared with language model providers when your assistant uses them; and reports you send about a reply, which people on our staff read.

Reported to our own servers to fix crashes. No third-party crash SDK.

Performance and connectivity troubleshooting.

Delivering notifications. Shared with Google Firebase Cloud Messaging, which is the transport.